Gomersal Park Hotel, West Yorkshire, has partnered with booking software company TRYBE as its partner of choice.
The Dream Spa at Gomersal Park Hotel will partner with TRYBE for membership management, and online bookings for individual treatments, spa days and spa breaks. Facilities at the Dream Spa include treatment rooms, rasul mud chamber, a steam room, a sauna, a hydrotherapy pool, experience showers, a gym, and a private spa suite.
The extensive facilities that Dream Spa has means that it needs an innovative and adaptable software provider behind the scenes, that offers a seamless operational experience to their team that matches the unique experience guests will have.
TRYBE found that 87% of spa experiences booked through TRYBE are online, with 62% of these bookings happening via a smart phone. Dream Spa now has the ability for guests to offer flexible and easy bookings; from building bespoke packages, to individual treatments, to upselling products, to dining. Guests can control their whole stay in one convenient place online.
This autonomy provided to guests enhances their experience while also allowing teams to save hours by reducing the need for administrative tasks, phone calls, and dealing with outdated technology. Dream Spa will also use the real-time reporting functionality of the software.
Ricky Daniels, Co-Founder TRYBE, “Partnering with Gomersal Park Hotel is an amazing moment and we’re extremely proud to be working with all of Amaze Hotels properties. Their values resonate with TRYBE, everything we do is to benefit our customers, which ultimately improves their guests’ experience. We’ve seen multiple clients have positive results with TRYBE, and we can’t wait for Gomersal Park Hotel to experience these first hand.”
The Gomersal Park Hotel team also wanted a partner who integrated with their PMS, Guestline and overnight booking engine, Allora.ai.
"We've had a relationship with Trybe for many years now and have seen their service and product grow first hand from strength to strength. We were looking for a partner who could collaborate with us and match the level of support and service we offer to our customers, and TRYBE fits that bill perfectly. The platform is user-friendly and accessible, and the support from their team is unmatched." said Sharon Rowe, Group Revenue Manager, Amaze Hotels.
TRYBE’s cloud-native software seamlessly integrates with leading industry platforms, is easy to use, and the reporting and payment offerings are fully streamlined. With 209 partners across the globe, TRYBE is the fastest-growing operational software provider in the spa, leisure, and hospitality industry.
