Journey

Journey - Helping Spas Sell and Manage their experience online.

Journey helps spas drive direct business online. Our connected technology and services make it easy for properties to increase bookings, manage experiences and drive more revenue online.

For over a decade we’ve partnered with over 750 hotels and spas all over the world to realise their potential and developed digital tools to sell and manage experiences online, whilst reducing operational costs.

Ecommerce Platform - Your Spa Made ‘Shoppable’.
Booking spa treatments online is just the beginning. Our ecommerce platform, (previously known as onejourney) has a one basket technology for spa, dining, retail, tickets, rooms, vouchers, facilities and golf. With our platform you can simply make your entire guest experience ‘shoppable’, streamline operations and increase the total online revenue.

Key features:
-Live availability & pricing - with 24/7 online booking
-Payment options including Mobile payments
-Extras and Upgrades
-Integrates with your existing tech

Experience Management System - Manage Your Experiences, Easily.
Our cloud-based EMS (previously known as Premier Software) helps spas and resorts to do more online. Today, guests seek experiences and spas require the tools to meet these demands. With Journey’s EMS, managing and monetising everything from spa treatments to self-serve facilities becomes effortless, all within a centralised platform.

Key features:
-Cloud-based platform
-Unrivalled reporting capability
-Membership management
-Staff scheduling
-Inventory management
-Dedicated support team

Looking to elevate your digital game one step further?
We provide game-changing digital marketing, website design and performance services for hotels and spas. Boost your direct revenue with our suite of services that make acquiring and converting guests simple. We drive direct bookings, convert browsers into paying guests, and put you back in control.